How can we help?

Go to Settings in the app and tap Restore Purchases. Your subscription is tied to your Apple ID, so it will transfer automatically to any device signed into the same account.

Open your iPhone's Settings > Apple ID > Subscriptions and tap Neuro Timer Pro to manage or cancel. You'll keep access until the end of your billing period.

The free version includes flexible focus sessions, the Parking Lot, streaks (up to 3 freezes), basic sounds, breathing guides, and Live Activity support. Premium unlocks full session history, unlimited streak freezes, and all 11 focus sounds.

Yes! The timer continues running when you lock your screen or switch apps. You'll see your remaining time on the Lock Screen and Dynamic Island via Live Activities, and you'll get a notification when your session completes.

If you miss a day, a streak freeze is automatically used to protect your streak. Free users get up to 3 freezes; Premium users get unlimited freezes. Freezes recharge when you complete a focus session.

Binaural beats play two slightly different frequencies in each ear, which your brain perceives as a rhythmic pulse. Alpha beats (8-12 Hz) promote relaxed focus, while Beta beats (12-30 Hz) encourage active concentration. Headphones are recommended for the full effect.

Go to Settings > Data & Privacy > Delete All My Data. This permanently removes all session history, streak progress, and parking lot items from your device. Uninstalling the app also deletes all data.

Absolutely. All data is stored locally on your device. We do not collect, transmit, or sell any personal information. There are no analytics, no ads, and no third-party tracking. Read our full Privacy Policy for details.